Returns & Cancellation
Returns & Cancellation Policy:
Machinotools reserves the right to cancel any order under the following circumstances:
- Incorrect or Incomplete information regarding Customer's address (Street number, Landmark etc.) etc.
- Wrong product listing on our website (error in price, specification, quantity etc.).
- Unavailability of products.
- Delivery service not available at your specified address (Pin code).
- You can feel free to inform our team (firstname.lastname@example.org ; +91-6289776283) for return of damaged & defective items within 2 working days of receipt of your goods.
- Products should be unused.
- Products must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
- Invoice must be available.
- Customer needs to pack the product with Brand packing & paste the invoice on it.
- Customer will handover the product to the courier boy.
- You can cancel your order at any time before it is dispatched from our warehouse by sending an e-mail from your registered e-mail ID to (email@example.com) with your complete order details.
- Once the order gets cancelled, amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order within 10 working days.
- If transaction is done by through NEFT, RTGS and Cheque then customer need to share below mentioned details at our Email Id firstname.lastname@example.org from registered e-mail id.
- 1. Account Number
- 2. Account Holder’s Name
- 3. Bank Name
- 4. IFSC Code